To modify your DYADES account:

Click on your Dyades account, and then click "modify address. You will then be able to modify or delete your saved adresses.

If you would like to make further modifications or delete your Dyades account, contact customer service here.

Please note: Even if you modify or delete your Dyades account, your digital certificates linked to your purchased products remain active and available.

Click on Dyades Account and then on "Forgot Password". After entering the email address associated with your account, you will receive an email to reset your password.

Click on Dyades Account and then on "Forgot Password". After entering the email address associated with your account, you will receive an email to reset your password.

You can find the personal data policy here.

You can pay by :
- Credit card (Visa, Mastercard and American Express)
- ApplePay
- Bank transfer

All transactions carried out on the website Dyades are secure.

Payments made with Visa® and Mastercard® cards benefit from an increased level of security thanks to the integration of payment procedures known as "Verified by Visa®" and "MasterCard® SecureCode" in the 3DSecure system. Please refer to your bank for further details.

If you encounter any problems during payment, Dyades invites you to contact the Dyades customer service.

To modify or cancel your order, please contact Dyades customer service as soon as possible to check feasibility.
The Dyades teams will make every effort to respond to your request, but they cannot guarantee that your order can be modified once it has been validated.

It may happen that your order confirmation is dispatched a few minutes after you have placed your order. We also suggest that you carefully check your "Spam" or "Junk" folder, as the e-mail may end up there depending on your e-mail filter settings. If, for any reason, you have not received a confirmation e-mail, please do not hesitate to contact our Customer Service.

Dyades offers payment in a variety of currencies: EUR, USD, CHF, GBP, CAD, CNY, KRW, HKD, JPY, INR, AUD, AED, SAR, QAR. During the checkout process, the currency will automatically be set according to your selected shipping location. If you have specific questions about payment options, please contact Dyades.

Unless otherwise stated, all prices include VAT (all taxes included) and any applicable customs duties. Shipping and returns are free unless otherwise stated.

You can include a personalized message in your package by entering it in the "Write your personalized message here" block at the shopping cart stage.

Dyades offers free express shipping unless otherwise noted.
Estimated delivery times are displayed at the time of delivery selection.

Dyades products are typically made to order due to their high level of customization and to avoid over-consumption.

Please note that :
- In-stock products are shipped within 1 to 2 working days.
- Customized products in stock are shipped within 15 working days.
- Products made to order are shipped within 8 to 12 weeks.

Dyades offers delivery to the following countries:

• France
• DOM-TOM (Guadeloupe, La Réunion, Martinique, French Guiana, Mayotte, Saint-Martin)
• Europe (EU, Norway, Iceland, Liechtenstein, United Kingdom, Switzerland, Monaco)
• North America (Canada, United States)
• Middle East (United Arab Emirates, Saudi Arabia, Qatar)
• Africa (Tunisia, Morocco, Algeria, Egypt, South Africa)
• Asia and Oceania (South Korea, Japan, China, Macao, Hong Kong, Taiwan, Singapore, India, Australia)

Please refer to our General Terms and Conditions of Sale.

If you want to change your shipping address before confirming your order, you can either:

• Go to your Dyades account where your personal information is stored
• Enter a new shipping address on the checkout page

Please note that if your order has already been shipped, you will not be able to change the shipping address.

When you order from our Dyades website, you will receive a shipping confirmation e-mail with a tracking number. To track your delivery, you have two options:

• Click on the tracking link in the e-mail
• Go to the carrier's website and enter your tracking number.

Both methods will allow you to view the status and details of your delivery.

If you have any further questions, please do not hesitate to contact Dyades Customer Service.

Yes, to ensure the security of your order and to confirm receipt, a signature is required on delivery. This ensures that the parcel is delivered personally to the recipient, and helps prevent problems related to the loss or theft of your order.

We prefer secure hand delivery, which requires a physical delivery address where a signature is required on receipt. This ensures that your order is delivered securely and reduces the risk of loss or theft. We recommend that you provide a residential or business delivery address to ensure successful delivery of your package. If you have any further questions about delivery options, please do not hesitate to contact Customer Service.

With the exception of personalized products, Dyades authorizes the Customer to cancel and request the return or exchange of products for a period of 30 days after receipt of the products. After this period, no returns or exchanges will be accepted.

To request a return or exchange, please contact Dyades Customer Service.

To be eligible for a return or exchange, your item must be unused, complete (cases, accessories, etc.) and in the condition in which you received it.
Only one return per order will be accepted.

To fit lenses (optical or sunglasses) with a correction adapted to your eyesight, contact your local optician.

Dyades puts the emphasis on making eyewear to suit each individual's morphology. The Maison offers all its models in three different sizes and two different morphologies. We invite you to consult the dedicated page to find out the right size and shape for your glasses here.

Dyades plans to launch a virtual fitting feature in the near future. This will enable you to try on our glasses virtually, making your choice easier.

Please feel free to visit the Dyades website or contact Dyades Customer Service for more information on products and services.

Dyades guarantees the authenticity of all its products. Each Dyades product comes with a secure NFT digital certificate that you can activate at the time of purchase or afterwards. For activation instructions, click here. Please note that Dyades automatically activates the digital certificate for purchases made online the Dyades website.

Every Dyades product comes with an NFT digital certificate. This enables customers to trace the authenticity, guarantee and traceability of their product.

You can activate your certificate at the time of purchase or afterwards by following the activation instructions here. Please note that Dyades automatically activates the digital certificate for purchases made online on the Dyades website.

Dyades offers a personalization service for all items. For example, you can engrave a personalized message on your glasses, or add a personalized card to the frame. Click here to access the online personalization tool.

Whether it's a childhood dream, a passion or a special moment, the Dyades teams are here to help you turn your desire into reality.

You can share your idea with the Dyades team, who will then present you with sketches drawn up by the company's designers. You'll be able to visualize your creation as a physical prototype, until it takes shape as an art object designed exclusively for you. What's more, you'll receive a gouache of your piece, signed by the artist.

To start the conversation about commissioning a bespoke object, please get in touch with the Dyades team here.

For a complete overhaul of your product, Dyades offers a maintenance service that includes replacement of wear parts and a complete cleaning of your frame. Click here for more information.

In the event of damage to your eyewear, Dyades offers a repair service. As part of its commitment to preserving the environment, Dyades guarantees its customers the availability of all spare parts needed to repair their eyewear, for 5 years after the model has been discontinued. To take advantage of this service, click here.

Dyades is a new French luxury Maison that combines tradition and modernity, expertise and innovation to offer exceptional eyewear, the finest in the world. Find out more about the Maison here.

The Maison Dyades is committed to preserving the craftsmanship of French eyewear and jewellery makers, and to continually perfecting them using new technologies. All Dyades eyewear is made in France at its workshops near Paris, and at its partner workshops in the Jura region, the heart of the French eyewear industry. For uncompromising quality, Dyades surrounds itself with the best craftsmen and manufactures the majority of its components in France, and sometimes in other European countries when the technology is not mastered in France.

Aware of its impact, Dyades is committed to doing its best to limit its ecological footprint and work towards a fairer society. The company mainly uses materials from renewable and certified sources, and all Dyades eyewear is designed to stand the test of time. Each model undergoes extensive testing in specialized, certified laboratories to guarantee its resistance and durability. All Dyades eyewear is made in France, and the Maison favors short distribution channels.

To find out more about La Maison's commitment, click here.

You can view our cookie policy here.

You can view our privacy policy here.