CUSTOMER SERVICE

Dyades eyewear is designed to last for years. They accompany you in your daily life and may require repair or simple maintenance to restore their original splendor.

Dyades recommends that you wipe the lenses regularly using the cloth provided and that you store your glasses in their case to avoid knocks and scratches.

It is also important to protect your glasses from knocks, drops, crushing and abrasion, and to avoid contact with substances such as chlorinated water, salt water, sand, cosmetics, perfumes, detergents and corrosive products.

In addition, take care to avoid intense heat sources and sudden temperature changes.

In order to preserve the splendor of your eyewear, Dyades recommends you follow the following care instructions.

Clean your glasses with fresh water and a pH neutral soap, rincing them delicately and drying them with a soft tissue. Dyades also recommends that you nourish the horn of your frame with the creme provided every six months.

For a complete refurbishment, Dyades' maintenance service is available, including replacement of wearing parts.

If your pair of glasses is damaged, Dyades offers a repair service. As part of its commitment to preserving the environment, Dyades guarantees its customers the availability of all the spare parts needed to repair their glasses within 5 years after the model has gone off the market.